Care Instruction
Please keep the earrings indoors, in the organza pouch provided, preferably in a dark, cool place. Avoid bringing in contact with water. Wipe with a soft cotton cloth after each use, and store.
The earrings can be hung on a stand or hook. Otherwise they can be laid flat on any surface.
Return Policy
Earth-Strings is committed to satisfying buyers with quality of material and workmanship as it embarks on this creative and collective journey with them.
Earth-Strings will gladly accept returns and cancellations
Contact within: 7 days of delivery
Ship items back within: 14 days of delivery
Request a cancellation within: 12 hours of purchase
Earth-Strings doesn't accept exchanges
But please contact us if you have any problems with your order.
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer may be assessed a loss in value.
Repairs
Earth-Strings will gladly accept a request for repair if any product arrives to the buyer damaged. Earth-Strings will bear all shipping charges.
Earth-Strings products also come with a one-year warranty on repairs, subject to material availability. Shipping costs for these repairs are the buyer's responsibility.
Mark of a handmade itemSince each Earth-Strings piece is made of natural material and is entirely made by hand, there may be a slight variability in color and textures. These are common in handmade products and contribute to their uniqueness.
The color of the products may vary according to the color calibration of digital LED devices. If you would like any additional detail and clarity about the product before your purchase, please call Earth-Strings at (609) 557 7182 or email at ms.earthstrings@gmail.com, and we will be happy to assist you.
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